Handling SEND Complaints, Working with Parents, Collaboration and Co-production

How to create effective collaborative partnerships with parents—particularly when challenges arise.

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Overview

Effective communication and collaboration are key when handling SEND complaints. This session will explore how to work with parents and the wider community to ensure positive outcomes for students with SEND.

You Will Learn

You Will Learn:

  • How to manage SEND complaints with empathy and professionalism
  • Best practices for involving parents in SEND decision-making
  • Techniques for creating a collaborative approach to SEND
  • How to maintain positive relationships with parents and stakeholders

‍

Further information

This session will take place face to face at Dulwich Hamlet Junior School, SE21 7JP.

Course information

Ideal for:
SENCOs, senior leaders, and those involved in SEND management and parental communication.
Duration:
Tuesday 13 May 2026, 3:45 - 5:00pm.
Delivered by:
Helen
Bansback
SENDCo
Dulwich Hamlet Junior School
Location
Dulwich Hamlet Junior School, SE21 7JP
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Further information

Whether you're exploring your options or ready to take the next step, we’re on hand to guide you through the process. Get in touch below to start your journey.

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